Shipping & Returns
All domestic orders are shipped via Australia Post. Please allow 48 hours for your order to be processed. During sale and Christmas periods, please allow additional time for your order to be processed. Please be aware that online orders are not processed over weekends or on NSW public holidays. Full tracking details will be sent to customers when shipped.
Australia
Delivery | Time Frame | Cost |
Standard under $59 AUD | 3-8 Business Days | $7 |
Standard over $59 AUD | 3-8 Business Days | FREE |
Express | 1-3 Business Days | $12 |
New Zealand
Delivery | Time Frame | Cost |
Standard under $100 | 3-10 Business Days | $20 |
Standard over $100 | 3-10 Business Days | FREE |
Asia Pacific (China, Hong Kong, Indonesia, Japan, Macao, Malaysia, Philippines, Singapore, Taiwan, Thailand)
Delivery | Time Frame | Cost |
All orders | 10-25 Business Days | $40 |
Shop Local
Local international sites are also available, where we ship locally from our UK and US dispatch centres to ensure fast and more reliable shipping:
All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.
Should you have any questions regarding your order we encourage you to contact hello@typebea.com.
Returns
If you receive your product and it is damaged, or you have a change of mind*, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.
To initiate a return, email hello@typebea.com
For a product to be eligible for return it must be unopened, unused and product seals intact.
All return items will be subject to review by our quality control team upon receipt.
Unfortunately, we are unable to facilitate returns for TYPEBEA products purchased outside of typebea.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our team for help.
*Any shipping costs incurred will be the responsibility of the customer for change of mind.